You already paid to acquire them. Stop letting them sit idle.
We bring back 15–20% of your lapsed customers in 21 days — using AI-powered WhatsApp automation. No manual effort from your team. No new tools to manage.
Pilot fee: ₹15,000–25,000 · 100% refundable if no measurable recovery · System owned and operated by us
Most D2C brands are sitting on dead revenue
The customers are there. The data is there. What's missing is the follow-up system that no one has time to build.
CAC is rising fast
Google and Meta ad costs have risen 30–100% in the last two years. Every rupee spent on acquisition must be recovered through repeat purchases — but most brands have no system for this.
CRMs don't execute themselves
You might have Zoho, Hubspot, or Klaviyo. But having a tool and having someone run it are two completely different things. Most founder-led brands have the tool, not the execution.
Founders have no bandwidth
You are managing ops, fundraising, product, and vendor relationships simultaneously. Building and running a retention system is not something you can take on — even if you know it matters.
"You already paid to get them in the door. Now 30–50% of them are inactive — not gone, not angry. Just waiting for someone to follow up."
The gap we close
Three weeks. Zero effort from you.
We handle everything from data ingestion to campaign execution to weekly reporting. Your only job is to read the dashboard.
Ingest, Segment, Launch
We receive your customer export (~10,000 records), clean and segment the database into three tiers — Warm (30–60 days inactive), Cold (60–90 days), and Dead (90+ days). First WhatsApp campaign goes live by Day 5.
Optimise, Push, Trigger
Based on Week 1 open and reply rates, we optimise message variants and push the second wave. Offer triggers and subscription nudges go live for warm responders. Non-responders move to the next campaign type.
Recovery Push + Full Review
Final urgency-based campaigns go out to the coldest segment. Reactivated customers are confirmed. A complete performance report — customers recovered, revenue recovered, cost vs outcome — is shared for your review.
Execution. Not advice.
Everything runs on our infrastructure. You receive outputs, not access to the system.
Live Airtable Dashboard
A read-only dashboard updated in real time — total inactive, targeted, reactivated, revenue recovered. Founders see the numbers, never the system behind them.
WhatsApp Campaign Execution
All campaigns are written, approved, scheduled, and sent by us. AI personalises each message with customer name, product, and timing based on their segment.
Full Lifecycle Flows
Soft reminders → value education → offer triggers → urgency → subscription nudge. Each customer moves through the right sequence automatically. No manual routing needed.
Weekly Performance Report
A clean, jargon-free weekly summary: what we sent, what worked, what's next. Designed for founders, not marketers. Takes 5 minutes to read.
System Ownership Stays With Us — Always
The segmentation logic, messaging frameworks, automation triggers, and AI layer are proprietary to Grow N Retain. You receive results. We operate the engine. This protects both parties and ensures consistent delivery.
Aligned incentives. Skin in the game.
If we don't bring revenue back, we don't get paid. That's the model.
- ✓Full system setup and deployment
- ✓10,000 customer records processed
- ✓3 campaign types across 3 weeks
- ✓Live dashboard + 3 weekly reports
- ✓End-of-pilot review and recommendation
- ✓100% refundable if no measurable recovery
No long-term commitment. No contract. Pay only if you want to proceed beyond the pilot.
- ✓Continuous reactivation campaigns
- ✓Full lifecycle automation — win-back, reorder, subscription
- ✓Monthly database refresh and re-segmentation
- ✓AI-optimised messaging — rotated to avoid fatigue
- ✓Weekly dashboard + monthly revenue report
- ✓+ 5–10% of recovered revenue or ₹100–300 per customer recovered
Pilot investment is credited toward the first month's retainer if you proceed within 7 days of pilot completion.
Tools vs. execution. We do the latter.
| — | CRM / Automation Tool | Grow N Retain — RaaS |
|---|---|---|
| What you get | Software licence + features | A delivered business outcome |
| Who runs it | Your team (if they ever set it up) | Us — fully managed, end to end |
| Setup effort | Weeks of internal time + training | Zero from your side |
| Result accountability | None — they sell software, not outcomes | Refundable pilot fee if no recovery |
| Ongoing management | Constant internal effort required | Weekly dashboard review — 5 minutes |
| Typical monthly cost | ₹2,000–8,000 (tool only, no execution) | ₹25–50K (execution + performance fee) |
| ROI measurement | Manual — if you set it up right | Live dashboard, automatic, weekly |
We work with a very specific kind of brand.
If you don't fit this profile, we'll tell you — and recommend someone who can actually help.
D2C Food, Wellness & Personal Care
Brands that sell consumable products — millets, supplements, skincare, pet food, home essentials. Anything that runs out and needs reordering.
₹2–10 Crore Annual Revenue
Past the early hustle stage. Enough of a customer base to have a meaningful lapsed segment. Not so large that you have a dedicated retention team.
5,000–50,000 Customers
With 30%+ inactive for 60+ days. The larger and older the inactive segment, the higher the immediate recovery opportunity.
Founder-Led, No Retention Team
You're running ops, fundraising, and growth simultaneously. You know retention matters — you just don't have the bandwidth to own it.
Has Tried (and Stalled on) CRMs
Partially deployed Zoho, Hubspot, or Klaviyo — subscribed but not fully used. You know the tools exist; what's missing is execution.
Proud of Product Quality
You believe lapsed customers left due to poor follow-up, not product failure. So do we — and that's the exact gap we close.
See your number before we talk.
Click here to enter your details and see how much revenue a 21-day pilot could recover from your existing database.
From data to revenue in four clean steps.
We handle all four. You approve nothing except the go-ahead to start.
You Share the Data
~10,000 customer records via a secure shared folder. Name, mobile number, last order date, product purchased. That's all we need.
We Build the Engine
Segmentation, campaign mapping, WhatsApp template setup, automation flows — all done in 72 hours. You see nothing until it's ready.
Campaigns Go Live
AI-personalised messages go out across three campaign waves. Responses are tracked, re-segmented, and escalated automatically.
You Read the Dashboard
Weekly reports land in your inbox. A live Airtable dashboard shows every metric in real time. Your weekly time commitment: 5 minutes.
Ready to recover what's already yours?
A 21-day pilot. A small refundable commitment. Your lapsed customers waiting to be reactivated.
Or WhatsApp us directly — we'll respond within 4 hours on business days